FAQs

Got a question? We’re here to help

You may have some questions about our practice and psychiatry services, so we’ve put together a list of our most common queries. If your question isn’t listed here, please contact us directly.

What is a psychiatrist?

A psychiatrist is a medical doctor who has completed extra training to specialise in mental health. They are qualified to diagnose and treat mental health issues, emotional problems, and provide therapies such as counselling and cognitive behavioural therapy and medications.

Psychiatrists have a deep understanding of physical and mental health, and how they affect each other. They assess your mental and physical symptoms and work with you to develop a treatment plan. Psychiatrists provide care to those with mental health issues, including schizophrenia, depression, bipolar disorder, ADHD, anxiety and OCD.

What’s the difference between a psychiatrist and a psychologist?

The main difference between a psychiatrist and a psychologist is that a psychiatrist can prescribe and monitor medication, while a psychologist delivers psychological therapies and does not prescribe medication.

Do I need a referral to book an appointment?

Yes. You will need a referral from your GP if you would like to claim a Medicare Rebate. We also require a referral for any ADHD assessment.

How can I make an appointment?

Call our clinic directly to discuss a suitable date for your appointment or use our online booking system. If you have a referral, you will also need to provide that to our clinic.

How soon can I get an appointment ?

Demand to see Dr Don is high. If you’re a new patient, you may have to wait a few months to get an appointment.

How long should I allow for my appointment?

For new patients, the current waiting time is approximately three weeks.

Will I receive a reminder about my appointment?

Yes. We will send you text reminders. Sometimes. We may also provide you with a reminder phone call.

How many appointments will I need?

Your psychiatrist will discuss this with you at your initial appointment. For ADHD assessments, you will need several appointments.

How much can I expect to pay for an appointment?

Please contact us for the fee information.

Can I claim a Medicare rebate for my appointment?

If you have a referral from your GP, you may be able to claim a rebate from Medicare.

Can I claim private health insurance?

Most private health insurers do not cover private psychiatry appointments.

What if I need to cancel or reschedule my appointment?

We fully understand plans can change at the last minute and will always aim to help and to re-schedule your appointment toa later convenient time. However, we would appreciate at least 24 hours’ notice, where possible.